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Services

Virus removal and recovery

Effective Protection and Recovery for Your Computer
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SPECIALISED

Virus removal services

Viruses and malware can wreak havoc on your computer, causing data loss, slow performance, and security breaches. We offer specialised virus and malware removal services to safeguard your system and restore its functionality.

  • Diagnostics and repair
  • Data recovery
  • Computer protection
  • Help, advice and training
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Comprehensive Diagnostics and Repair

We conduct detailed diagnostics to identify the presence of viruses, malware, and other harmful software. Our experts pinpoint the exact issues affecting your computer.

Virus and Malware Removal

Effective solutions to eliminate harmful software and secure your system.

And we thoroughly test your machine before we leave.

System Performance Optimisation

Enhancements to improve speed, efficiency, and overall performance which can be impacted due to your attack.

Data Backup and Recovery

Before initiating the removal process, we back up your important files to prevent data loss. If your data has been compromised, we offer recovery services to retrieve lost or corrupted files.

Training

Most importantly, we provide you with a little training to give you the best chance of avoiding similar issues in the future.

Personalised IT Support and Consultation

Tailored advice and support to meet your specific computing needs.



Virus removal FAQ's

How can I tell if my computer has a virus or malware?

Common signs of a virus or malware infection include slow performance, frequent crashes, unexpected pop-ups, new toolbars or icons you didn’t install, and unusual network activity. If you notice any of these symptoms, it's best to get a professional diagnosis.

What should I do if I suspect my computer is infected?

If you suspect your computer is infected, stop using it for sensitive activities like online banking or shopping. Disconnect it from the internet to prevent further damage or data loss, and contact us immediately. We will conduct a thorough diagnostic to confirm the presence of malware and remove it safely.

How do you remove viruses and malware from my computer?

Our virus and malware removal process includes a comprehensive scan of your system using advanced tools to detect all types of malicious software. We then isolate and remove the threats, repair any damage, and implement security measures to prevent future infections.

Will removing viruses and malware delete my files?

Our primary goal is to remove malicious software without affecting your personal data. Before we begin the removal process, we perform a data backup to safeguard your important files. In the rare event that malware has corrupted some files, we offer data recovery services to restore as much information as possible.

How can I prevent my computer from getting infected again?

To prevent future infections, we recommend installing reliable antivirus software, keeping your system and applications updated, avoiding suspicious links or downloads, and regularly backing up your data. We provide personalised advice and setup services to enhance your computer’s security.

"I never expected to see my data again, but you did it. THANK YOU!!!"

Marie Benson

Newmarket Road, Cambridge

Discuss with our team

Get in touch to discuss how we can help or to book an appointment.